Overview

This website is operated by Kai Aloha Shirts, an operating brand owned and managed by SOUTH GLOBE PTY LTD, registered and operating in Australia.

Throughout the site, the terms “we”, “us”, “our” refer to Kai Aloha Shirts. The terms “you”, “user”, “customer” refer to any person accessing or using this website.

By accessing our website, browsing content, placing an order, or using any of our services, you agree to be bound by these Terms of Use, along with any additional policies referenced herein, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with any part of these Terms of Use, you must not use this website or our services.

Section 1 – Eligibility & Use of Website

By using this site, you confirm that:

• You are at least the age of legal majority in your place of residence
• You have obtained consent from a legal guardian to use this website.

You agree not to use our products or services for any unlawful, unauthorized, or prohibited purpose, and not to violate any applicable laws, including intellectual property laws.

Any misuse, abuse, or breach of these Terms may result in immediate suspension or termination of your access to our services.

Section 2 – Nature of Our Products (Custom & Made-to-Order)

Kai Aloha Shirts specializes in custom-made, made-to-order apparel.

• Every product is created individually based on the design, images, sizes, and information you provide.
• We do not mass-produce or hold ready-made inventory.
• Once production has started, orders cannot be modified or canceled, except where required by law.

You are solely responsible for ensuring that:

• Uploaded images, logos, or designs are accurate
• You own the rights or have permission to use submitted content
• Order details (size, design, shipping address) are correct

Section 3 – Product Representation

We make every reasonable effort to display product images, colors, and descriptions as accurately as possible.

However:

• Colors may vary depending on screen settings and devices
• Final printed results may differ slightly due to the nature of sublimation printing and fabric materials

Such variations do not constitute a defect.

Section 4 – Pricing, Payments & Orders

• All prices are listed in the currency displayed at checkout and may change without prior notice.
• We reserve the right to refuse or cancel any order at our discretion, including orders suspected of fraud or misuse.
• Payment methods may include credit/debit cards, digital wallets, bank transfers, or secure third-party processors such as Stripe.

By placing an order, you authorize us to charge the selected payment method for the total amount shown at checkout.

Section 5 – Returns & Replacements

Due to the custom-made nature of our products:

• We do not accept returns or refunds for change of mind, incorrect size selection, or design approval after submission.
• We will provide a free replacement if your item has:
  • A manufacturing defect, or
  • A printing error caused by us

All return and replacement conditions are governed by our Return & Refund Policy.

Section 6 – User Content & Intellectual Property

When you upload or submit any content (images, logos, text, designs), you grant Kai Aloha Shirts a non-exclusive, royalty-free license to use such content solely for the purpose of fulfilling your order.

You confirm that your submitted content:

• Does not infringe any third-party rights
• Does not contain illegal, offensive, or prohibited material

All website content, including designs, text, images, logos, and branding elements, is the intellectual property of Kai Aloha Shirts or its licensors and may not be copied, reproduced, or used without written permission.

Section 7 – Third-Party Services & Links

Our website may contain links to third-party tools, payment gateways, or external websites.

We are not responsible for:

• Content or accuracy of third-party websites
• Any loss or damage resulting from your use of third-party services

Use of third-party services is entirely at your own risk and subject to their respective terms.

Section 8 – Disclaimer of Warranties

Our website and services are provided “as is” and “as available”.

We do not guarantee that:

• The website will be uninterrupted or error-free
• Results obtained from the use of our services will meet specific expectations

To the maximum extent permitted by law, we disclaim all implied warranties.

Section 9 – Limitation of Liability

To the fullest extent permitted by applicable law, Kai Aloha Shirts, SOUTH GLOBE PTY LTD, and their directors, employees, contractors, or partners shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products.

Where liability cannot be excluded under Australian Consumer Law, our liability is limited to the minimum extent permitted by law.

Section 10 – Indemnification

You agree to indemnify and hold harmless Kai Aloha Shirts and SOUTH GLOBE PTY LTD from any claims, losses, damages, or legal fees arising from:

• Your breach of these Terms
• Your submitted content
• Your violation of any law or third-party rights

Section 11 – Termination

We reserve the right to terminate or restrict access to our services at any time if we believe you have violated these Terms of Use.

Obligations incurred prior to termination shall survive termination.

Section 12 – Governing Law

These Terms of Use are governed by and construed in accordance with the laws of Australia, without regard to conflict of law principles.

Section 13 – Changes to These Terms

We may update or modify these Terms of Use at any time by posting changes on this page.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

Contact Information

If you have any questions regarding these Terms of Use, please contact us:

Kai Aloha Shirts
📍 Level 5/33 Stewart St, Richmond VIC 3121, Australia
📧 Email: support@kaialohashirts.com
📞 Phone: 0426-554-741